At Barbeque Tool Shop, we understand that getting your premium BBQ and grilling tools to you quickly and efficiently is just as important as the quality of the products themselves. That’s why we’ve streamlined our delivery process to ensure that your orders are handled with care and delivered to your doorstep in a timely manner.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your items are packed securely and ready for shipment as soon as possible.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who need their items quickly, we partner with trusted carriers like DHL and FedEx. With this option, your order will typically arrive within 10-15 business days after shipment. The shipping fee for this service is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order is delivered within 15-25 business days after shipment. It’s a great way to save on shipping costs while still receiving your items in a reasonable timeframe.

Delivery Areas

We are proud to serve a global audience, ensuring that BBQ enthusiasts, home cooks, and professional chefs from around the world can enjoy our premium grilling tools. However, please note that we currently do not deliver to Asia and a few remote regions due to logistical constraints.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your new BBQ tools.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure the items are in their original condition and packaging. For more details on our return policy, visit our Returns & Exchanges page.

Contact Us

If you have any questions about your order or need assistance with delivery, our customer service team is here to help. You can reach us at [email protected].

Thank you for choosing Barbeque Tool Shop. We look forward to helping you create unforgettable BBQ experiences with our premium tools. Happy grilling!